Consultative & Ideation Process at Regional Level with Branches
Mumbai South Regional Office of Union Bank of India organised meeting of all Branch Heads
on 17th & 18th August 2019 wherein collective consultative and ideation process was
undertaken to align Banking with national priorities.
As branches are the first point of contact with the customers, this consultative process is
aimed at understanding performance of branches over a period of previous five years vis-avis opportunities available and growth potential in the respective command areas.
Through this process several ideas have emerged to align banking with area specific issues
& enhancing ease of living by making branches more responsive to customers and enhancing
digital access. The specific areas of discussion during the meeting included: initiatives
required for doubling farmers income, enhancing credit to small businesses particularly
through psb59 and MUDRA Schemes & empowering Women & SC/ST Entrepreneurs. It was
also emphasized that in order to promote Green economy and Swachhta activities including
reducing usage of plastics and strengthening electric vehicle manufacturing & charging
infrastructure, branches may identify alternative sources like ethanol, EV batteries, paper
packaging and extend finance to such environment friendly activities / technology.
On this occasion Shri G S Gusain, Executive Director told that PSBs have been central in
driving India economy and will continue to do so with their strong reach across the country.
With the economy at inflexion point, the policy decisions/ reforms taken now will define
the future of the banking and its contribution to economic growth . I strongly believe that
this bottom up consultative process will provide a platform for field personnel to represent
and bring forward the grass root level challenges in their respective areas. This campaign is
unique in a way that it will make them drivers of the policy making/ reforms to address the
issue of credit off-take at large. This participative process will also help in inculcating sense
of involvement and motivation among the field functionaries. I am optimistic that this
exercise will generate ideas that will shape the policies strengthening the PSBs to act as
catalyst in making India a USD five trillion economy.
During the meeting Shri Brajeshwar Sharma, General Manager , Corporate Office urged
the branch heads to popularise focused schemes of the government like MUDRA, psb59 loans,
PMJJBY,PMSBY, PMJDY overdraft etc. He also directed Branches to convey to customers
about reduction in loan rates in various segments.
Bank has 483 branches in the state of Maharashtra. Out of this 50 branches are under
Mumbai South region of the Bank.
Branches of Mumbai South region have extended credit aggregating to Rs 828711 Lacs to the
MSME Sector within which Rs 149085 lacs to micro sector & Rs 7329 lacs under MUDRA
YOJNA, Rs 26291 Lacs under Agriculture and allied activities
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