India Post Payments Bank Launches Mobile Update Service for Aadhaaras Registrar of UIDAI

 Mumbai, July 23, 2021: India Post Payments Bank (IPPB) announced today it has launched a service for updating mobile number in Aadhaar as a Registrar for Unique Identification Authority of India (UIDAI).Now a resident Aadhaar holder can get his mobile number updated in Aadhaar by the postman at his door step. The service will be available through the extensive network of 650 IPPB branches and 146,000 postmen and Gramin Dak Sevaks equipped with smartphones and biometric devices.

By updating mobile number in Aadhaar, beneficiary identification can be facilitated for various services such as registering for government PDS/DBT schemes, getting ration under One Nation One Ration Card Scheme, KYC for new mobile SIM connections, updating demographic details online, accessing RTO services for driving licence, verifying income tax returns, and information on EPFO services.    

The mobile number update facility is part of Child Enrolment Lite Client (CELC) application developed by UIDAI. Under CELC services, citizens can add/update mobile number, and also enroll children below 5 years for issuing Aadhaar. Currently, IPPB is only providing mobile update service and will very soon also enable child enrolment service through its network.

Speaking on the launch of the mobile update service, Shri J Venkatramu, MD & CEO, India Post Payments Bank said, “Through Aadhaar the Government has been able to reach out to crores of people and facilitate delivery of Direct Benefit Transfer under various schemes such as LPG – PAHAL, MGNREGSetc directly into their bank accounts. With linking of many other services such as PAN, driving license, EPFO, and subsidized ration with Aadhaar, updating of mobile number in Aadhaar has become critical for all citizens from utility and security perspective. The mobile update service of UIDAI through the ubiquitous and accessible network of post offices, postmen and Gramin Dak Sevaks will help in actualizing IPPB’s vision of serving the underserved and unbanked areas, and bridging the digital divide.”

Dr. Saurabh Garg, CEO, UIDAI said that UIDAI in its constant endeavor to ease Aadhaar related services has brought in mobile update service at the doorsteps of residents through IPPB via Postmen and Gramin Dak Sevaks. It will immensely help the residents as once their mobile is updated in Aadhaar, they can avail a number of UIDAI’s online update facilities and also several government welfare services.


 “For people living in rural and far-flung areas with little or no access to banking and financial services, the mobile update service is another significant customer-centric initiative from Department of Posts and IPPB. By providing this service at citizens’ doorstep, the postman and GDS will be able to update mobile number of people who may not have access to an Aadhaar enrolment center in their vicinity,” said Shri H.C. Agrawal, Chief Postmaster General, Maharashtra Circle, Mumbai (Department of Posts).

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