Nissan Motor India Announces Full-Scale Support Program for Flood-Hit Vehicle Owners

• Dedicated flood support helpdesk - A special helpline to provide prompt and personalized assistance to customers whose vehicles have been affected by floods

• Free towing and extended workshop hours – Complimentary towing services and longer service hours to ensure help is available when customers need it most

• Discounts on repairs and insurance assistance – Reduced rates on essential repairs and full support with insurance claims to ease the burden during this difficult time

Gurugram, 17 July 2025: In light of the recent floods impacting several regions across India, Nissan Motor India has rolled out a comprehensive support initiative to assist affected customers. Demonstrating its commitment to customer care, the company is offering a range of services aimed at easing the difficulties faced during this challenging time.

Nissan has launched a comprehensive support program for customers affected by the recent floods. A dedicated helpdesk (1800 209 3456) is in place to assist with flood-damaged vehicles. The initiative includes free towing of affected vehicles to the nearest authorized Nissan workshops, extended service hours and support with insurance claims – including coverage of the excess clause fee.

In addition to service support, Nissan is providing a 10% discount on engine oil and oil filter replacement. Moreover, an additional 10% discount on floor carpet replacements. A comprehensive vehicle health check-up will also be conducted to assess any damage and ensure the continued performance and safety of the vehicles.

Commenting on this, Mr. Saurabh Vatsa, Managing Director, Nissan Motor India Pvt. Ltd. said, “A car is more than just a machine — it enables people to care for loved ones, pursue opportunities, and stay connected to their world. We understand the emotional and practical role it plays in daily life. At Nissan, our customers are at the core of everything we do, so our goal is to offer complete reassurance to our customers affected by the recent floods. Through our helpdesk and prompt delivery of essential services, we aim to reaffirm our commitment to being there for our customers during this challenging time.

Nissan service centers in flood-affected areas have extended their working hours to better support customers during this time. The brand continues to prioritize customer well-being, ensuring help is accessible when it’s needed most.